From Summer 2022

Portsmouth Guildhall is delighted to announce that EVENTIM UK (“EVENTIM”) will be the new provider of the iconic venue’s ticketing services from Summer 2022.

Following an extensive tender and evaluation process, EVENTIM was selected as the new partner in a deal that is expected to span the next 7 years and will provide outstanding service to our customers and a cutting-edge ticketing software and integrated marketing solution, EVENTIM.Inhouse.

EVENTIM is a London based ticketing company and part of CTS EVENTIM AG & Co. KGaA, one of the leading international providers of ticketing services and live entertainment, with operations in 23 countries, selling more than 250 million tickets for around 200,000 events each year.

Furthermore, EVENTIM’s experience across the live entertainment industry incorporating the planning, organisation and promotion of concerts, tours, festivals and other live events has secured them the exceptional position of market leader of the European concert and events industry.

A member of STAR (Society of Ticket Agents and Retailers), the leading self-regulatory body for the entertainment ticketing industry across the UK, EVENTIM follows the organisation’s Code of Practice ensuring that transactions are clear, straightforward and that customers are treated fairly.

CEO of The Guildhall Trust, the organisation responsible for the management of Portsmouth Guildhall, Andy Grays said, “We are delighted to have reached this momentous partnership with EVENTIM and we look forward to working with their team to develop an insightful and comprehensive approach to ticketing and marketing support that improves efficiency across the Guildhall and delivers a first-rate experience for our customers. As one of the busiest concert venues in the UK, trusted by all major promoters, we are constantly seeking to improve our processes, reach and service to our audiences”.

Martin Fitzgerald and John Gibson, MDs of EVENTIM UK said, “We’re extremely honoured that our technology and people were seen as such a winning combination by such an iconic venue. We’re now looking forward to working with Andy and his team, delivering on their expectations and providing a market leading solution to the Guildhall, their customers and promoters alike”.

Transition to the EVENTIM.Inhouse system is expected to take place this summer. Existing ticket holders do not need to do anything and further information will be communicated in due course.

See the exciting upcoming programme of concerts, festivals and events at Portsmouth Guildhall!     

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